Transactions

• How do I sign up for direct deposit?
• What time does my direct deposit post on pay day?

• How do I dispute a credit card transaction?
• How do I place a stop payment?
• Why are my debit transactions being denied so often?
• Why did I receive a call from Fraud Prevention Center?

• Can I use my iPad to deposit checks?
• How do I deposit checks online?
• How do I make a mobile deposit?
• How long should I keep the paper check after completing a mobile deposit?
• Is mobile deposit capture secure?
• Is there a fee to make a mobile deposit?

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• Are transfers processed over the weekend?
• How can I connect my account to PayPal, Venmo, Zelle or another money transfer tool?
• How do I set up an external account?
• How do I transfer money into a different account?
• What is the Automated Clearing House (ACH) network?
• Why don't my balances match after I perform a transfer in mobile banking?

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• Can I mail a check for deposit into my account?
• How long does it take to verify a deposit?
• If someone transfers money into my account, can they see my account balance?
• What happens if I deposit a check and it bounces?
• Why did my check bounce when I had money in my account?
• Why is my check deposit on hold?

• Can I use Bill Pay with the Mobile App?
• How do I access Bill Pay through Online Banking?
• How do I apply for Bill Pay?
• How do I set up automatic online bill payments?
• How much does it cost to use Bill Pay?
• How secure is Bill Pay?

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• How can my family internationally transfer funds to my account?
• How do I receive an international wire transfer using a SWIFT code?
• How do I receive an international wire transfer using a SWIFT code?
• How do you determine exchange rates for foreign transactions?
• My family has a bank account in the U.S., how can they transfer money to my account?
• What charges do I need to be aware of when receiving a wire transfer?

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• Can I pay my USC tuition with my credit union account?
• How can I get a copy of a canceled (cleared) check?
• How do I add money to my Forex Card?
• How do I make an internal transfer through Online Banking?
• How do I request a cashier's check mailed to me?
• I wrote a check and it cleared for a different amount than what I wrote it for. Why?

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• Are there any fees to send money using Zelle®?
• Are there any limits for sending and receiving money with Zelle®?
• Can I cancel a Zelle® payment?
• Can I pay a small business with Zelle®?
• How do I get started with Zelle® ?
• How do I use Zelle®?

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