Services

• How Can I Freeze My Credit?
• How Can I See What’s in My Credit Report?
• How Can I Unfreeze My Credit?
• How Do I Correct My Credit Report if I Think There’s an Error?
• How does my credit score affect my loan or credit card rate?
• What Factors Influence My Credit Score?

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• Do you offer mobile banking?
• How can I check my available balance through the Mobile App?
• How can I verify that my Online Banking transactions were successful?
• How do I change my Online Banking password?
• How do I check my account balance in Online Banking?
• How do I log off of Online Banking?

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• Can I select my own PIN for my debit card?
• Can I use my debit card while traveling internationally?
• Do you offer mobile wallet options?
• How do I activate my debit card?
• How do I change my personal identification number (PIN) for my debit card?
• How do I order a new debit card?

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• Are there any service fees for ATM withdrawals?
• Can I make ATM deposits?
• Can I use ATMs other than USCCU's?
• I am receiving a "bad PIN" error message at the ATM; what does that mean?
• What ATM network do you use?
• What do I do if the ATM does not dispense the money I asked for and the funds have been deducted from my account?

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• Can I access tax forms online?
• Can I get a printout of my statement online?
• Do I need to receive paper statements or can I get my statements electronically?
• How can I access my tax information online?
• How do I get a copy of my statement?
• How do I sign up to receive eStatements?

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• Can I order checks from any company or does it have to be through your vendor?
• Can I order checks online?
• How do I reorder checks?

• Is it possible to make deposits at other credit unions and have it credited to my accounts?
• What are the hours of the shared branches?
• What is a shared branch network?
• What transactions can USC Credit Union members make at the shared branches?
• Where are the Shared Network Locations?

• Do you offer a foreign currency exchange service?
• Do you offer a notary service?
• What insurance products do you offer?